ELSBETH.
German engineering for your contact centre.

itCampus UK is a software company that specialises in the development of excellent communication products tailored for the call centre industry.

Our core product ELSBETH is a well-known, award-winning, market leading product across the UK and Europe.

Want to find out more about the excellent features ELSBETH has to offer? Click to find out more

Find Out More

What ELSBETH can do

for your contact centre

  • Increase your profitability

    Short set-up time for new campaigns gives you lower costs and greater flexibility.

  • System stability and flexibility

    Being a European company that carries out all its research and development in Europe means that itCampus have an intuitive understanding of the UK telecoms infrastructure.

  • Call Blending

    The call blending feature allows you to accept call-backs during an outbound campaign and put them through to available agents.

  • Excellently presented statistics and reporting

    ELSBETH PredictiveDialer provides live and historic information for you to evaluate campaigns, per agent, or for the whole contact centre.

  • Compliance and Security

    EPD conforms to all UK regulatory and legal requirements including Ofcom and the Telephone Preference Service "Must Not Be Called" list.

  • Calendar Management

    Thanks to ELSBETH PowerContact, field based staff don't need to arrange their own appointments as they are set automatically from the contact centre.